What we have to say about Opal.
Opal is a powerful CRM platform developed by Auto Connex to simplify and elevate the way automotive businesses manage customer relationships after the sale.
Built from the ground up to support dealerships, brokers, and automotive services, Opal gives you full visibility of your customer journey — from the moment they drive off the forecourt to every follow-up interaction that follows.
With automation, clear tracking, and smart notifications, Opal helps you stay engaged, stay compliant, and stay ahead.
What we have to say about Opal.
After-sales isn’t just a department — it’s where loyalty is built and long-term profit lives. But too often, businesses lose touch once the deal is done.
Opal was created to change that. It’s a CRM designed specifically for the motor trade, focused on building strong post-sale relationships and ensuring no customer ever slips through the cracks.
By offering tools that streamline communication, track key interactions, and highlight opportunities for service or upsell, Opal keeps your customers engaged and your business growing.
Boost Customer Retention
Automate follow-ups, service reminders, and renewal prompts to stay connected and encourage repeat business.
Drive More Revenue
Spot upsell opportunities with built-in tracking for extended warranties, service plans, and add-ons.
Stay Organised and Compliant
Keep customer data secure, accessible, and audit-ready — with GDPR-friendly features built in
Deliver A Better Customer Experience
Personalise every customer interaction with detailed timelines, service history, and communications all in one place.
How it can help you!
Features of Opal.
Ready to Turn One-Time Buyers into Lifetime Customers?
Opal helps you build meaningful, profitable relationships — long after the sale is made. Whether you’re managing a large aftersales team or just starting to grow your customer base, Opal gives you the tools to stay proactive, professional, and always connected.
Timeline View
Automated Reminders